SiriusXM is an American radio and satellite broadcasting company that provides entertainment, news, and talk programming. It has 32 million subscribers. Their services include live play-by-play sports, comedy channels, music, ad-free music, and a variety of packages. Among the entertainment channels, they have two dedicated channels for Howard Stern. In addition to this, they feature music channels spanning several decades and multiple genres.
For those who would like to work at SiriusXM, there are several positions available. The average salary for a Help Desk Support Analyst is $52,787, while the average salary for a Desktop Support is $62,484. The average male Desktop Support is paid $17,765 more than the average female Desktop Support.
In addition to helping customers with their problems, the IT Support Specialist will be responsible for documenting and resolving technical issues. He will also be expected to follow departmental processes and meet deadlines. When an issue arises, the Support Specialist will be able to communicate effectively and provide the best possible solution for the end user.
If you are interested in working for SiriusXM, you can apply through their website. You will need to be enrolled in one of their dealer programs. Dealers can also apply for a free 90-day trial subscription. After you sign up, you can listen to SiriusXM through your smartphone, a computer, or a connected device.
Although the pay of a SiriusXM Desktop Support is higher than that of an IT Support Engineer, it is still much less than the average US wage. The average salary for a Caucasian Desktop Support is $58,397, while the average salary for a Hispanic Desktop Support is $50,730.
Other options you can take when contacting the SiriusXM customer service team are to send them an email or submit a web-based form. These options can be helpful for customers with questions regarding product features, billing, and other customer service issues. Having notes and details on hand will make it easier for your support representative to identify the area in which you are confused.
Whether you are looking to work as a SiriusXM Desktop Support, IT Support Specialist, or Help Desk Support Assistant, you will be working in an environment that strives to create a healthy and supportive workplace. SiriusXM is an equal opportunity employer. This means that they are not discriminating based on race, gender, or any other protected characteristic.
Depending on your interests and skill set, you may be a great fit for the position of Desktop Support or IT Support Specialist at SiriusXM. As a result, you will be able to help SiriusXM users by providing top-quality support and service.